Course Introduction

This ITIL certification is intended for the people who are involved with the management and control of Service Transition and doesn’t cover the complex process details.

This ITIL® Lifecycle-Service Transition course is one of the five lifecycle course which fits into the midway stream for ITIL® certification. Although it is a free-standing qualification, but it also acts as a module which contributes towards the ITIL® Experts in IT Service Management Certificate.

ITIL® Lifecycle Certificate in Service Transition

Service Transition phase focuses on practices needed for implementing changes that are decided during service strategy and service design phases of the service lifecycle. During the training program, the delegates will learn about the practice components, process elements, management techniques and much more. We at Best Practice Training offer ITIL® courses in various modes including online, onsite and classroom.

Examination:

  • 8 Multiple choice questions
  • 90 minutes duration.
  • Passing percentage is 70%.

Course Content

ITIL® Service Lifecycle- Service Transition is a three-day course in which following topics will be covered:

  • Introduction to Service Transition
  • Principles of Service Transition
  • Transition Planning and support
  • Change Management
  • Service Asset and Configuration Management
  • Release and Deployment Management
  • Service Validation and Testing
  • Change Evaluation
  • Knowledge Management
  • Manage people through service transitions
  • Service Transition Organisation
  • Technology considerations
  • Implementation and improvement of service Transition
  • Challenges, critical success factors and risks

What's Included

Exam(s) included

Exam(s) included

Key Learning Points

Key Learning Points

Certificate

Certificate

Prerequisites

Candidates must possess one of the following documents:

  • ITIL® v3 or 2011 Foundation
  • ITIL® v2 Foundation and v2/v3 Foundation Bridge.

Essential Prerequisites

The delegate must have the following:

  • A copy of examination certificate of the candidate
  • You must confirm entry in the AXELOS candidate register. You have to provide the full SCR number.
  • Delegates without evidence of the prerequisites will not be allowed to sit for the exam. In case your pre-requisites was taken with PeopleCert, just inform Best Practice Training of this information before the exam event.

Proof of identification:

  • Delegates are required to provide their valid ID proof with a valid signature like passport, driving licence, etc.
  • If you fail to produce ID, you won’t be able to sit in the exam until ID proof is provided to the PeopleCert.

Target Audience

  • Delegates who have attained the ITIL® Foundation certificate and looking forward to advance their knowledge and certification to higher level of ITIL® certifications.
  • Individuals who require an understanding of Service Transition in detail and want to enhance the quality of IT service within an organisation.
  • Individuals who are involved in current management, integration or coordination of provisional activities in Service Lifecycle.

Delegates Will Learn How To

Upon successful completion of the course, the delegates will learn how to:

  • Define the principles, purpose and processes in service transition phase of service lifecycle
  • Get to know about the risks and challenges associated with service transition
  • Learn how to plan, manage and monitor service transitions
  • Get to know about the role of service transition phase of ITIL® service lifecycle

Training Solutions at Your Convenience

Our objective has always been to address and resolve the problems of our learners in an efficient manner and improve their learning prospects. We are accustomed in providing training courses as per our learner’s convenience. We love every opportunity to use our experience to resolve difficulties confronted by learners.

ITIL® Lifecycle Certificate in Service Transition Training Calender

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Duration: 3 Days*

Exam(s) included

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ITIL® Lifecycle Certificate in Service Transition

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Reach Us at 023 8000 1008 or info@bestpracticetraining.com for more information.

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6 Months Access - £109

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1 Year Access - £164

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ITIL® Lifecycle Certificate in Service Transition

hours

40 Hours (on average)

days

90 Days Access

administration

40 Hours (on average)

  • Course Price

    £1975

  • add-ons Price

    £0

  • Sub-Total

    £1975

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ITIL® Lifecycle Certificate in Service Transition

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