Customer Service Delivery is a one-day course. This training will help candidates to enhance skills, to resolve conflicts. The candidates will get learn practical, simple and effective tools and models that will directly improve the service levels. By undergoing this training, participants can easily know where to place business.
Best Practice Training's Customer Service Delivery provides delegates with the knowledge and skills required to respond the ever-changing demand of the customers. It focuses on providing quality services to the customers, thereby, handling the customer's complaints in a professional manner. The course includes establishing effective service excellence behaviours, handling conflicts, active listening, dealing with challenging customers, recognising transactional analysis and much more. Our experienced trainer will help the candidates in understanding each and every concept associated with the subject by giving real-world examples.
The course covers following topics:
The course comes without any pre-requistes.
The candidates who deal with the external or internal customers either by email or face-to- face.
The candidates will learn about:
Our objective has always been to address and resolve the problems of our learners in an efficient manner and improve their learning prospects. We are accustomed in providing training courses as per our learner’s convenience. We love every opportunity to use our experience to resolve difficulties confronted by learners.
Duration: 1 Days*
We provide the best web conferencing platform(s) to facilitate our learners to enhance their communication with the instructor.
Our courses include the real-time demonstration of figures, diagrams and other interactive material through digital whiteboards.
During the Virtual Classroom session, learners can raise their queries through instant messaging and follow up on their doubts.
Through participating effectively in training, individuals can easily discuss their views, mute their surroundings and virtually "raise" their hands.
We provide 400+ courses covering broader aspects of personal and professional development training needed by any individual. You can choose any course as per your need or requirement. Our courses are designed to fulfil the current organisational and job marketplace requirements.
Choose the course you want to attend to fulfil your desired goals.
Attend the training with your prefered method at your convenience.
Upon finishing the course, you will get the completion certificate validating your learning.
We provide a variety of certification programmes or courses for individuals to master a skill set and pursue a full-time career in management, IT, or other domains through the online method to provide them with the convenience of learning. Our dedicated staff works tirelessly to assure the availability of courses with eminence quality that's not found anywhere with benefits like:
We provide onsite courses modified according to our client's organisational needs.
Onsite training helps you to reduce travelling and venue expenses.
Training at your convenient place can be ideal for learning new skills.
Attending onsite training with your team can help to improve your team dynamics tremendously.
Best Practice Training provides specially designed training courses in 410+ locations spanning over 30+ countries globally. All our locations have state of the art facilities for the learners. Some of the Popular Locations are: