ITIL® Service Lifecycle-Service Operation course is one of the five lifecycle courses that fit into the intermediate stream for ITIL® certification. This training programme ensures that the IT services are delivered effectively and efficiently. This stage of service lifecycle includes meeting user requirements, resolving problems, fixing service failures and much more. It is the module contributing to the ITIL® Experts in IT Service Management. During the training, our trainer will focus on processes, operational activities and principles that help the organisations and individuals to manage their products and services effectively.
ITIL® Service Lifecycle- Service Operations certification is aimed at people who are involved with the management and control of Service Operation. However, it doesn’t cover the details of the process in depth.
The ITIL® Service Lifecycle- Service Operations is a three-day course that provides information for enabling delegates to gain competencies in the following:
The candidates must possess one of the following documents:
Proof of identification:
Our objective has always been to address and resolve the problems of our learners in an efficient manner and improve their learning prospects. We are accustomed in providing training courses as per our learner’s convenience. We love every opportunity to use our experience to resolve difficulties confronted by learners.
Duration: 3 Days*
Key Learning Points
We provide the best web conferencing platform(s) to facilitate our learners to enhance their communication with the instructor.
Our courses include the real-time demonstration of figures, diagrams and other interactive material through digital whiteboards.
During the Virtual Classroom session, learners can raise their queries through instant messaging and follow up on their doubts.
Through participating effectively in training, individuals can easily discuss their views, mute their surroundings and virtually "raise" their hands.
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