Course Introduction

ITIL® Service Lifecycle-Service Operation course is one of the five lifecycle courses that fit into the intermediate stream for ITIL® certification. This training programme ensures that the IT services are delivered effectively and efficiently. This stage of service lifecycle includes meeting user requirements, resolving problems, fixing service failures and much more. It is the module contributing to the ITIL® Experts in IT Service Management. During the training, our trainer will focus on processes, operational activities and principles that help the organisations and individuals to manage their products and services effectively.

ITIL® Service Lifecycle - Service Operation

ITIL® Service Lifecycle- Service Operations certification is aimed at people who are involved with the management and control of Service Operation. However, it doesn’t cover the details of the process in depth.

Examination:

  • 8 multiple choice questions
  • 90 minutes duration.
  • 70% is the passing percentage

Course Content

The ITIL® Service Lifecycle- Service Operations is a three-day course that provides information for enabling delegates to gain competencies in the following:

  • Service Operations Principles
  • Service Operation Processes
  • Common Service Operation Activities
  • Organising Service Operation: Functions
  • Technology Considerations
  • Implementation Considerations
  • Challenges, Critical Success Factors and Risks

What's Included

Exam(s) included

Exam(s) included

Key Learning Points

Key Learning Points

Certificate

Certificate

Prerequisites

The candidates must possess one of the following documents:

  • ITIL® v3 or 2011 Foundation
  • ITIL® v2 Foundation and v2/v3 Foundation Bridge.

Essential Prerequisites

  • A copy of examination certificate of the candidate
  • You must confirm entry in the AXELOS candidate register. You have to provide the full SCR number.
  • Delegates without evidence of the prerequisites will not be allowed to sit for the exam. In case your pre-requisites was taken with PeopleCert, just inform Best Practice Training of this information before the exam event.

Proof of identification:

  • Delegates are required to provide their valid ID proof with a valid signature like passport, driving licence, etc.
  • If you fail to produce ID, you won’t be able to sit in the exam until ID proof is provided to the PeopleCert.

Target Audience

  • Delegates who have attained the ITIL® Foundation certificate and wish to advance to higher level of ITIL® certifications.
  • Individuals who want to enhance the quality of IT service within an organisation.
  • Individual who require an understanding of Service Operation in detail.
  • Those who are involved in the ongoing management or coordination of operational activities within the Service Lifecycle.

Training Solutions at Your Convenience

Our objective has always been to address and resolve the problems of our learners in an efficient manner and improve their learning prospects. We are accustomed in providing training courses as per our learner’s convenience. We love every opportunity to use our experience to resolve difficulties confronted by learners.

ITIL® Service Lifecycle - Service Operation Training Calender

Filters

arrow

Key Points

Duration: 3 Days*

Exam(s) included

Key Learning Points

Certificate

ITIL® Service Lifecycle - Service Operation

Contact Us for Date and Price

Enquire Nowup-arrow

---- OR ----

Reach Us at +44 161 884 3134 or info@bestpracticetraining.com for more information.

ITIL® Service Lifecycle - Service Operation

Contact us for Date and Price

Enquire up-arrow

---- OR ----

Reach Us at +44 161 884 3134 or info@bestpracticetraining.com for more information.

Optional add-ons

6 Months Access - £219

Extend your access to match your schedule.

1 Year Access - £439

Give yourself as much time as you need to complete the course

ITIL® Service Lifecycle - Service Operation

hours

40 Hours (on average)

days

90 Days Access

administration

40 Hours (on average)

  • Course Price

    £1975

  • add-ons Price

    £0

  • Sub-Total

    £1975

foundation-call Enquire Now

Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days from the date of purchase.

ONSITE ENQUIRY?

Fill up the form below and we will get back to you!

name name-red
email email-red
phone-call phonecall-red
house house-red
book book-red
position position-red
house house-red
comment comment-red
conference

Video Conferencing

We provide the best web conferencing platform(s) to facilitate our learners to enhance their communication with the instructor.

whiteboard

Digital Whiteboards

Our courses include the real-time demonstration of figures, diagrams and other interactive material through digital whiteboards.

messaging

Instant Messaging

During the Virtual Classroom session, learners can raise their queries through instant messaging and follow up on their doubts.

control

Participation Controls

Through participating effectively in training, individuals can easily discuss their views, mute their surroundings and virtually "raise" their hands.

Features of Our Virtual Classroom Courses

future

How to Choose and Attend Your Ideal Course?

FIND COURSES

We provide 400+ courses covering broader aspects of personal and professional development training needed by any individual. You can choose any course as per your need or requirement. Our courses are designed to fulfil the current organisational and job marketplace requirements.

search}

Select the Course

Choose the course you want to attend to fulfil your desired goals.

details}

Attend the Course

Attend the training with your prefered method at your convenience.

book}

Get Certification

Upon finishing the course, you will get the completion certificate validating your learning.

ITIL® Service Lifecycle - Service Operation

£ 1975 £ 1925

Benefits of Attending Our Online Courses

We provide a variety of certification programmes or courses for individuals to master a skill set and pursue a full-time career in management, IT, or other domains through the online method to provide them with the convenience of learning. Our dedicated staff works tirelessly to assure the availability of courses with eminence quality that's not found anywhere with benefits like:

skilled

Get Tailored Programmes

affordable

Quick Delivery

flexible

Scalability and Consistency

access

90 Days Access

Learn a New Skill From Onsite Training

Adaptable Courses

We provide onsite courses modified according to our client's organisational needs.

Cost-Effective Learning

Onsite training helps you to reduce travelling and venue expenses.

Learn in Familiar Surroundings

Training at your convenient place can be ideal for learning new skills.

Team Building Opportunity

Attending onsite training with your team can help to improve your team dynamics tremendously.

name

name name-red
phone-call phonecall-red
email email-red
email email-red
comment comment-red
up-arrow
LOADING